Heartwarming stories and experiences
Whether it's senior care services or any form of quality care, this testimonial tells the story of our premium client service.
There are no words to thank and praise Gail and Paula and the service you provide at your shop. My husband and I were traveling when his mobility scooter stopped working in Liverpool. You can imagine the huge inconvenience this is for a man who can only take a couple of steps. My husband has muscular dystrophy but thank God is in great spirits, and we travel with the scooter.
We searched for a place where the scooter could be repaired or where we could get a new one to continue our travels and God brought us to A Mobility Shop.
Upon our arrival, Gail immediately came out to help me push my husband in the store. She made sure he was comfortable in a very sincere and caring way. After going over what had happened she mentioned that it must be the ignition that was not working. She called the engineers who were on their way to the store. Meanwhile, we were short of time as our driver was picking us up to travel to Manchester for a flight to Dublin! Therefore, we looked at the scooters you had at the store and decided on one we would buy if ours could not be repaired immediately.
The engineer arrived and fixed our scooter immediately. When we asked how much we owed, Paula said that it was their pleasure to help and nothing was owed. We were genuinely touched by the dedication that Gail and Paula have to helping the disabled.
They allowed us to wait for the driver inside the store even though it was past the closing time. They both waited with us so that we would not have to wait in the cold outside. They are truly angels without wings!
There are no words that would serve justice to how appreciative my husband and I are to these two ladies. We continued our travels, without a problem, and are now back home. Please know that these two ladies represent your shop well, outstandingly well! We will forever be thankful and will continue to praise them and include them in our daily prayers.
May the Lord grant Gail and Paula lots of health so that they may continue to serve others with the commitment that differentiates service from dedication. We are forever grateful!
Maria C Carreras, EdD
7891 SW 57 Terrace
Miami, Florida, USA 33143