Mobility Shop is your trusted partner for transforming your home into a safe and comfortable haven. Our expert team specialises in renovations designed to meet the unique needs of the elderly and disabled. We offer a FREE site survey to create a personalised plan that seamlessly blends functionality and style. Let us help you create a space you’ll love to call home.
Mobility Shop is your trusted partner for transforming your home into a safe and comfortable haven. Our expert team specialises in renovations designed to meet the unique needs of the elderly and disabled. We offer a FREE site survey to create a personalised plan that seamlessly blends functionality and style. Let us help you create a space you’ll love to call home.
We specialise in creating bespoke bathroom and wet room renovations tailored to the needs of the elderly and disabled. Our experienced team can help you choose the right fixtures, fittings, and safety features to create a stylish and functional space. We’ll guide you through every step, from design to installation, ensuring your new bathroom meets your individual requirements. Contact us today for a FREE consultation and let us transform your bathroom into a haven of comfort and ease.
The cost of installing a stairlift in Liverpool varies significantly depending on the complexity of your staircase. For a standard straight staircase (one with no bends or landings), prices typically range from £1,300 to £2,500 for a brand-new model. However, if your staircase has turns, fans, or landings, you will require a curved stairlift. These are custom-built to fit the specific architecture of your home, meaning prices are higher, generally starting from £4,000 and reaching upwards of £6,000 for complex configurations.
Given the current cost of living pressures, we have seen a surge in searches for reconditioned stairlifts across Merseyside. Yes, you can absolutely purchase a reconditioned model. At A Mobility Shop, we rigorously test and service used units to ensure they meet modern safety standards. Reconditioned straight lifts can often be installed for under £1,000, offering a safe and budget-friendly alternative. It is important to note that while straight lifts can be fitted within a few days (or even next-day for urgent cases), curved lifts take longer to manufacture. We always recommend a free home survey first—our Liverpool engineers will measure your stairs exactly to determine if a stock reconditioned rail will fit or if a bespoke rail is necessary.
Many of our customers ask about financial support for home adaptations. You may be eligible for a Disabled Facilities Grant (DFG) from Liverpool City Council to help pay for essential works like stairlifts, walk-in showers, or ramps. This grant is means-tested, meaning the council will look at your income and savings (over £6,000 can affect the amount) to decide how much support you receive. The grant can cover up to £30,000 in England, which is usually sufficient for most bathroom conversions or stairlift installations.
However, you must be aware of the timescales involved. Recent data suggests that waiting times for council assessments and approval can take several months, sometimes up to a year depending on demand in the Merseyside area. For customers who need urgent assistance—such as those being discharged from hospital or at high risk of falls—waiting for a grant may not be feasible. If you choose to proceed privately, we can often complete the work in a fraction of the time. If you do apply for a grant, do not start any work before the council approves your application, as you will not be reimbursed for work already completed. We recommend contacting Liverpool City Council’s adult social care team for the most current application waiting times.
Understanding the legal distinction between different types of scooters is one of the most common queries we receive. In the UK, mobility scooters are split into two categories: Class 2 and Class 3.
Class 2 scooters are designed for pavement use only. They have a maximum speed limit of 4mph and are not legally allowed on the road (except to cross it). These are generally lighter, sometimes foldable, and ideal for shopping trips around Liverpool city centre or local supermarkets. You do not need to register these with the DVLA.
Class 3 scooters are larger, more robust, and road-legal. They can travel up to 8mph on the road but must be equipped with a switch to limit their speed to 4mph when you transition onto a pavement. Because they are road-going vehicles, they must have lights, indicators, a horn, and a rear-view mirror. Legally, you must register a Class 3 scooter with the DVLA and display a “nil value” tax disc, though you do not have to pay any road tax. While you do not need a driving licence, we strongly recommend insurance to cover third-party damage. Please remember that you cannot drive any mobility scooter on bus lanes, cycle-only lanes, or motorways. If you are unsure which class suits your lifestyle, visit our showroom to test drive both types.
One of the most searched financial questions is regarding VAT exemption. The good news is that if you are purchasing mobility equipment for personal use and you have a chronic illness or disability, you likely do not have to pay VAT. This saves you 20% on the purchase price of items like stairlifts, mobility scooters, adjustable beds, and wheelchairs.
To qualify, you must meet the government’s definition of “chronically sick or disabled.” This includes physical or mental impairments that have a long-term and substantial adverse effect on your ability to carry out everyday activities, or a condition treated by the medical profession as chronic (such as arthritis, diabetes, or MS). You do not need to be registered disabled or have a Blue Badge to qualify.
Crucially, you do not need to claim this money back from the government later. Instead, the discount is applied at the point of sale. When you buy from A Mobility Shop, we simply ask you to sign a self-declaration form stating your condition. You do not need a doctor’s letter. Please note that this relief applies to the equipment and its installation, but it does not apply to frail elderly persons who are temporarily disabled (e.g., a broken leg) but not chronically ill.
Yes, renting is a highly popular option, especially for customers who have temporary mobility issues (such as recovering from hip or knee surgery) or for visitors coming to Liverpool for a short stay. We have seen a significant increase in searches for “short-term wheelchair hire” in the last three months, particularly during holiday periods.
We offer flexible rental services for both wheelchairs and mobility scooters. Renting allows you to access high-quality equipment without the upfront capital investment of purchasing. For example, if you are unsure if a mobility scooter is right for you, renting one for a week is an excellent way to “try before you buy” and see if it fits into your daily routine and storage space.
Our rental agreements cover maintenance and servicing, giving you peace of mind that if a fault occurs, we will repair or replace the unit. We also provide long-term hire options for stairlifts, which is a unique service that many competitors do not offer. This is ideal for those who may be moving house soon or only need a stairlift for a relative staying temporarily. Contact our Liverpool team to check current stock availability and rental rates.
This is, without a doubt, the most common question we encounter during our initial surveys. While many people use the terms interchangeably, there is a distinct structural difference between the two, which affects both cost and installation time.
A Wet Room is a fully waterproofed (tanked) room where the floor itself acts as the shower tray. The floor is slightly sloped towards a drain, meaning there are no steps or lips whatsoever. It is the ultimate solution for wheelchair users who require completely unrestricted access. However, because the entire room must be waterproofed under the tiles to prevent leaks, wet rooms are more labour-intensive and typically cost 20–30% more to install than a standard shower.
A Walk-in Shower, by comparison, uses a specialist low-profile tray (often just 25mm to 40mm high). You still have a vast open space—usually with a glass screen and no door to fiddle with—but the water is contained within the tray area. For 90% of our customers in Liverpool, a walk-in shower is the better choice. It offers almost the same level of accessibility (the step is negligible for most) but is quicker to fit, easier to maintain, and significantly more affordable. If you are unsure which will fit your bathroom layout, our Liverpool surveyors can assess your floor structure—some older Merseyside terraced homes are actually better suited to trays than wet room floors due to joist positions.
We understand that the prospect of having your bathroom ripped out can be stressful, especially if you have health conditions that require frequent bathroom access. A common misconception is that a bathroom conversion takes weeks; in reality, a standard conversion from a bathtub to a mobility walk-in shower typically takes just 3 to 5 working days.
Here is a typical timeline: On the first day, we remove the old bath and dispose of the waste (we handle all skip hire and disposal). We then adjust the plumbing and strengthen the floor. By the second or third day, the new low-level tray is installed and sealed. The final days are dedicated to wall panelling (which is faster and cleaner than retiling), fitting the glass screen, and installing safety rails.
Crucially, we ensure you are never left without a working toilet overnight. We prioritise keeping your WC functional throughout the renovation. If you only have one bathroom, we can often leave the old basin in place until the last moment, or set up temporary facilities. Regarding the mess: our local installers use dust sheets to protect your carpets and will vacuum the workspace at the end of every day. We aim to make the process as “invisible” as possible, allowing you to stay in your home comfortably while the work is completed.
Let us know what we can do to make your life easier and feel confident that your loved one is getting the care they deserve.
Our goal is to provide the best customer service and to satisfactorily answer all of your questions.
